Delivery: Everything you need to know
We currently offer standard shipping to New Zealand, calculated from the day you place your order.*
|Speed||Delivery time||Price||Price when order is over $75 ex. GST|
|Standard||8-12 business days||$9.99||FREE|
Certain orders may be subject to import duties, taxes and additional fees from the carrier or the country customers. These costs are the responsibility of the customer. Orders over NZ$400 collectively, may be subject to customs fees and may be held by customs authorities until payment is made.
During checkout for every order, we'll show you an expected delivery time for each of your products - and we’ll let you know if some items need to be delivered in separate packages.
*Delivery times for orders made after 10pm NZT will be calculated from the next business day.
Q: Do I get tracking info? Where can I find it? A: Once your order ships, we’ll send you a shipment confirmation email that includes the delivery method, estimated arrival date and other tracking details (if available). You can also go to your order history to look up tracking info.
Q: Which carriers do you use? A: We use NZ Post to deliver items in your order that we print in our Australian facility in Victoria. Products not printed in Australia are delivered using a variety of international carriers.
Q: Do your delivery speeds include production time? A: Yes, always! Our listed speeds include both the time it takes to print your order and deliver it to you.
Q: Can I arrange for my own delivery provider / courier to deliver my order? A: We’re sorry, but because of our production process, we can’t accommodate special delivery requests.