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Reviewed by 107 customers
Inconsistent gloss
13 Oct 2025 | Teresa
I placed an order for multiple different labels with gloss finish that arrived in 2 shipments. Shipment one arrived in full gloss with colour all the way to the edge while Shipment 2 arrived with a satin sheen and white boarders. Reluctant to order again as these labels were supposed to be matching tops and bottoms on product packaging and came out of my start up budget.
Response from Vistaprint Customer Care Team:
We are very sorry to hear about the inconsistency between your shipments and the impact this has had on your packaging and budget. We completely understand how important it is for your labels to match, especially when they represent your brand and are part of a startup investment. To help us investigate further and find the best resolution for you, kindly reply and provide an image of the labels received with the issues. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.co.nz/customer-care/help-centre/.We are here to help and are committed to making this right for you.
Custom Lables
30 Sept 2025 | Kerianne B. |
Verified Buyer
The cut edge was larger than proof - I would have liked to move the wording if I had known this
Response from Vistaprint Customer Care Team:
We appreciate you sharing your experience with us. We’re sorry to hear the cut edge on your custom labels didn’t match the proof and affected the placement of your wording. We want to make this right, and we've processed an edited replacement order at no additional cost to you. Details of the replacement order can be viewed from the order history/details of your VistaPrint account.
T shirts and mugs
19 May 2025 | Alan R. |
Verified Buyer
Loved them. Excellent quality
A+
3 May 2025 | Lani R. |
Verified Buyer
A+
Cutest Little Labels
2 May 2025 | Mee F. |
Verified Buyer
These sweet labels look great on my home made balms in tins. They're naturally glossy & they repel any product spills.
Displaying Reviews 6-10