Business card maker

We appreciate you taking the time to share such detailed feedback, and we are sorry to hear about the imperfections you noticed in the cards as well as the damage during transit. We understand how important a clean, professional finish is for business cards, and the fibre-like lines and inconsistencies you described are certainly not the experience we aim to provide. We also regret that the packaging did not offer sufficient protection for international shipping, which resulted in some of your cards arriving damaged. That is understandably frustrating, and we appreciate you bringing this to our attention so we can continue improving both our materials and packaging standards. We have arranged a reprint of your order to resolve this issue. The order number is the same as the initial order, and you may track it from the order history or shipment notification email. If you have any further concerns once it arrives, or if you need additional support, please let us know. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.co.nz/customer-care/help-centre/. Our team will be happy to assist further and ensure everything is resolved to your satisfaction.

Thank you for sharing your detailed feedback on your Standard Business Cards. We truly appreciate the time you took to explain what worked well and what fell short of your expectations. We understand how important it is for your cards to reflect the premium look you envisioned, and we’re sorry that the finish and print quality did not meet that standard. We’ve reviewed your account and can confirm that our support team has already assisted with your order and taken the necessary steps to help. Based on your request for a shiny gold finish and deep black stock, we recommend our Foil Business Cards, which provide a premium gold foil effect and crisp contrast for lettering: https://www.vistaprint.co.nz/business-cards/foil-business-cards. To make things easier, you don’t need to return the original items; you’re welcome to keep or recycle them. For future orders, if you’d like guidance before completing your purchase, our Customer Support team is available at 0800‑222‑062, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.co.nz/customer-care/help-centre/. Your feedback is invaluable and will be shared with our team to guide improvements in product clarity and finish options. Thank you again for choosing VistaPrint. We truly value your trust and look forward to delivering products that meet your expectations.

We are very happy to read the overall printing quality was very satisfactory. Yet, we regret to hear that the borders on your business cards appeared off-centre. After careful review, we noted that the submitted artwork had a very narrow border around the design, which can make even slight shifts more noticeable on the final cut. To help avoid similar issues in the future, we strongly recommend carefully reviewing both the preview mode and the PDF proof before placing an order, as they provide the most accurate representation of how the design will print. If you would like assistance refining your artwork for a more precise outcome, we offer a professional design service. Our graphic design team can help adjust the layout and prepare a print-ready version for you. You can submit your request here: https://www.vistaprint.co.nz/design A revised design will be shared with you via email within 24–48 hours, and you will be able to request further adjustments before approving the final version. Once approved, you can reorder with confidence knowing the file has been professionally reviewed. If you need any additional help or have further questions, feel free to reach out again.