Notepads Design and Templates

We regret to hear that the notepads did not arrive in the size you were expecting and understand how disappointing this must have been. After reviewing the order details, we noted that the selected notepad format was our Small size option measuring 107 x 139 mm, which is the smallest size currently available for this product. Moreover, we offer several larger size options on our website, including formats closer to A5 dimensions. To help avoid similar concerns in the future, we recommend carefully reviewing the selected product specifications and size details displayed on the product page and throughout the checkout process prior to placing an order, as this helps set clearer expectations regarding the final product dimensions. We appreciate your feedback and hope this clarifies your concern.

We’re sorry to hear that the notepads didn’t meet your expectations. We understand your concern regarding the watermark and the size not matching what you had in mind. The watermark is typically used to indicate a preview or internal-use design element and is removed in finalized, print-ready files. We also appreciate how easy it can be to assume standard sizing like A5, and we’re sorry for any confusion this may have caused during the ordering process. We also kindly remind you that all sizes and measurements are clearly shown on our website during the design and ordering process to help ensure the correct product is selected before purchase. We appreciate your understanding, and we’re glad to hear you may consider reordering in the future. We’d be happy to assist you in selecting the correct size and ensuring your next order meets your expectations.