We appreciate you taking the time to share your feedback with us, and we're sorry to hear about the disappointment with the print size on our pens. We apologize for any inconvenience caused by the discrepancy between the online appearance and the actual print size. We have checked into the details of the affected order and have sent you information on the resolution that has been provided to you. If you have any additional product or design-related queries, please don't hesitate to reach out to us.