please clarify your product clearly
25 May 2023 | C | Verified Buyer
Response from Vistaprint Customer Care Team:
Thank you for your review, and we're sorry to hear about how the Placemats turned up. Upon checking, you will find the material information from the Overview section of the product landing page "Keep your restaurant clean and the little ones entertained with these customisable paper placemats and 130 gsm matte paper stock." It is highly recommended to check these details prior to designing, and you may also double-check this detail under the "Selected Options" from the Shopping Cart before proceeding to ensure precise order upon completion. Likewise, we've taken the steps necessary to fulfill your order in an effort to earn your satisfaction. You will receive a confirmation email with more details. We hope that you felt our genuine intention to help.