To make the recreation of your design easier, you can download a PDF proof from the design you want to move from one account to another. You can then use the PDF proof to guide you in recreating your design.
Keep in mind:
You can’t edit the uploaded PDF proof
The PDF proof comes with a watermark
If you used personal images, such as photographs or logos, you’ll need to upload these to your second account.
Contact us
You can also contact us to recreate the design for you. We’re happy to help.
We can also help you if you’ve lost access to one of the accounts.
