Thank you for sharing your feedback. We’re truly sorry to hear that the Gildan® Women’s Softstyle T-shirt you received was much smaller than expected. We understand how frustrating it is when sizing doesn’t match expectations—especially when it impacts your ability to use the product as intended. Furthermore, we’ve reviewed your account and appreciate the photo you provided. To help make things right, we've taken the necessary action on your order. You should have received a confirmation email with more details. Regarding sizing, Gildan’s women’s styles—especially the Softstyle range—are known to run smaller than their unisex counterparts. They also aren’t pre-shrunk, which means they may shrink further after washing. For future orders, we recommend: - Referring to the product’s size chart (https://www.vistaprint.co.nz/clothing-bags/t-shirts/gildan-r-women-s-softstyle-t-shirt) to compare measurements - Considering sizing up if you prefer a more relaxed fit or are concerned about shrinkage - Exploring other women’s t-shirt options (https://www.vistaprint.co.nz/clothing-bags/t-shirts/womens-t-shirts) that may offer a different cut or fit If you have any further questions or need assistance, our Customer Support team is available at 0800-222-062, or you can visit our Help Center (https://www.vistaprint.co.nz/customer-care/help-centre/) for real-time support. We sincerely appreciate your feedback and hope this resolution reflects our genuine intention to help.