Gildan® Softstyle® Unisex Hoodie

Thank you for sharing your feedback with us. We are glad to hear that the quality of your items appears good so far, but we are very sorry to hear that you are missing part of your order and that you experienced a delay due to customs. Upon checking the specific order attached to this review, our tracking records show that all the items in this shipment were actually delivered early on July 13th, ahead of the original estimated delivery date of July 15th disclosed at checkout. If you are referring to a different order, or if a separate package from this order is still missing, could you please reply directly to this email and share the correct order number with us? Once we have that information, we will gladly look into this immediately to find out where the rest of your items are. We look forward to your reply so we can get this sorted out for you.

Thank you for sharing your feedback on your recent Gildan® Softstyle® Unisex Hoodie order. We appreciate your input and understand how important it is for the design area to offer flexibility in shape and layout. We acknowledge that the current design area for this product is limited to a square or rectangular format, which may not have allowed you to achieve the oblong design you preferred. Your comments are valuable, and we will ensure they are shared with our product team as part of our ongoing review to explore enhancements that provide more design options in the future. We truly value your perspective and remain committed to improving our products and services to better meet customer needs. Thank you again for your feedback, and we look forward to supporting you with future orders that reflect the quality and customization you expect from VistaPrint.