Gildan® Crewneck Hooded Sweatshirt with Left Chest Ink Print

We are delighted to hear that you praised your Gildan® Crewneck Hooded Sweatshirts and that you are enjoying the soft, comfortable material. Yet, we understand your comment regarding the color brightness of your logo. We would like to clarify how our printing process works regarding color representation. The vibrant colors you see on a computer monitor are displayed in the RGB color spectrum, whereas professional printing uses CMYK ink. Because CMYK inks work differently than light-emitting screens, printed colors can sometimes appear slightly more muted than their digital preview. Please be assured that your feedback regarding the under base layer and color intensity has been shared with our production and print quality teams for review as we continually work to enhance our printing processes and customer expectations. We truly appreciate your order and kind words, Should you have any questions or need further assistance, please don't hesitate to reach out to our support team via https://www.vistaprint.co.nz/customer-care/help-centre/

We’re very sorry to hear that your Sweatshirt didn’t meet your expectations. A replacement has already been processed to ensure you receive the quality you expect. There’s no need to return the original items, as we want to make this as easy and convenient for you as possible. We truly appreciate your patience and your business.