Your shipping confirmation email shows how long your order will be held at the pickup point. If it isn’t collected within that timeframe, it will automatically be returned. Because our products are custom made, returned orders cannot be held or reshipped once they arrive back at our facility.
What if I don’t pick up my order in time?
Last updated 16 June 2026.
If you don’t collect your order within the timeframe listed in your confirmation email, it will be returned to VistaPrint.
Still have questions?
Was this article helpful?
Learn how we use your feedback