JERZEES® Polo Shirt

Response from Vistaprint Customer Care Team:

Thanks for taking the time to share your feedback and we're sorry that you were not 100% satisfied. We value your input and we'll have it passed on to be reviewed. As a part of the absolute guarantee, we are processing a free replacement order for the Men’s polo shirt with the fastest delivery option. we’ll send you a shipment confirmation email once your order ships. Thank you for bringing this to our attention and we hope you will grant us the opportunity to improve your image of us. We will remain at your disposal for further assistance.

Response from Vistaprint Customer Care Team:

Please accept our sincerest apology for the shirt that you received. This is not the Vistaprint experience we want you to have. In an effort to help, and as a courtesy, we have issued a merchandise credit on the shirt cost and an email has been sent to confirm this. You may use the credit when you place a new order. We will forward your feedback to the relevant team for review and improvement.

Response from Vistaprint Customer Care Team:

Thank you for giving us a perfect rating! Customer satisfaction is our main focus point, so we are happy it is up to your standards. We appreciate your review, and we'll do our best to continue to give you the kind of service you deserve.

Response from Vistaprint Customer Care Team:

We apologise if your Polo Shirt did not meet your expectations, and we appreciate you taking the time to provide us feedback. Your input is really valuable, and it will be given to the appropriate team so that we may continue to improve our products and services. To make amends for your disappointment, we've processed a full refund of your order, which will be applied to your account within 3-5 business days. Kindly expect an email confirming the reimbursement. If ever you need further assistance, kindly reach out to our support again either through email, chat, or call at 0800-222-062. - GD